{"id":20579,"date":"2021-10-14T21:08:04","date_gmt":"2021-10-14T19:08:04","guid":{"rendered":"https:\/\/antelopehandmade.com\/return-policy\/"},"modified":"2025-09-02T17:50:26","modified_gmt":"2025-09-02T15:50:26","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/antelopehandmade.com\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\">Antelope Handmade offers you the option to return your order within fourteen (14) calendar days from the day of receipt, based on the courier company&#8217;s proof of delivery. We also provide FREE shipping for the first exchange of your order or part of it, as well as for the reshipment, regardless of the order amount and payment method you have chosen, if you received a defective product or if you wish to replace it with another product. The costs of any second exchange for the same order must be covered by the customer.<\/p>\n\n<p class=\"wp-block-paragraph\">In the case of an exchange for any other reason, the return costs are covered by the customer and deducted from the refund amount. The same applies to cash on delivery costs. <\/p>\n\n<p class=\"wp-block-paragraph\">The FREE exchange covers only shipments within Greece. In all other cases (Cyprus, Europe), the cost of exchange is borne by the customer.<\/p>\n\n<p class=\"wp-block-paragraph\">To return your order, first contact us by email at info@antelopehandmade.com, providing your full name and order number, informing us why you wish to return the product and whether you want a replacement or a refund. Then, contact ELTA Courier by phone at 11120 to arrange for the product to be picked up from the address you specify. Alternatively, you can deliver it yourself to any ELTA Courier store.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>The product or products must be in the condition you received them, not used, worn, soiled, or in any condition other than their original.<\/li>\n\n\n\n<li>Returned products can be exchanged for another item, size, or color, or you can receive a refund.<\/li>\n\n\n\n<li>In the case of a refund for a defective product, we will return the full payment amount, while in any other case, the return shipping costs and any cash on delivery fees from the original shipment will be deducted from the total amount.<\/li>\n\n\n\n<li>Returned products are your responsibility until they reach us. Ensure they are properly packaged and cannot be damaged during transport.<\/li>\n\n\n\n<li>For orders of personalized products (engraved items, names, special sizes, etc.), returns or exchanges are not accepted.<\/li>\n\n\n\n<li>Returns received outside the terms of our policy will not be accepted.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>REFUND<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Once we receive your return, the refund process will begin. The method of refund depends on the payment method you chose. Thus, the amount will be refunded by canceling the charge on your credit card, by refunding through Paypal, Iris payments, or by depositing the amount within thirty (30) working days.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Antelope Handmade offers you the option to return your order within fourteen (14) calendar days from the day of receipt, based on the courier company&#8217;s proof of delivery. We also provide FREE shipping for the first exchange of your order or part of it, as well as for the reshipment, regardless of the order amount<a class=\"more-link\" href=\"https:\/\/antelopehandmade.com\/en\/return-policy\/\">Read more  &#10230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","_crdt_document":"","footnotes":""},"class_list":["post-20579","page","type-page","status-publish","hentry"],"jetpack-related-posts":[{"id":20707,"url":"https:\/\/antelopehandmade.com\/en\/terms-of-use\/","url_meta":{"origin":20579,"position":0},"title":"Terms of Use","author":"tvlinkgr","date":"3 December 2021","format":false,"excerpt":"Terms of Use Before entering the www.antelopehandmade.com online store and browsing our products, please consult the following terms of use, which apply specifically to the use of the online store. Please ensure you agree with them, as your continued use and browsing of our website implies your explicit consent and\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":20586,"url":"https:\/\/antelopehandmade.com\/en\/order-cancellation\/","url_meta":{"origin":20579,"position":1},"title":"Order Cancellation","author":"tvlinkgr","date":"3 December 2021","format":false,"excerpt":"Order cancellation can occur in the following cases: Before the order is completed, during the online ordering process, you can click the \"Cancel\" button on the order form displayed on your screen. Clicking this button will automatically stop the ordering process. If the online order has been completed but the\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":20618,"url":"https:\/\/antelopehandmade.com\/en\/privacy-policy-2\/","url_meta":{"origin":20579,"position":2},"title":"Privacy Policy","author":"tvlinkgr","date":"5 October 2021","format":false,"excerpt":"Who We Are The page address is: http:\/\/antelopehandmade.com. Comments When visitors leave comments on the site, we collect the data shown in the comments form as well as the visitor's IP address and browser user agent string to help detect spam. An anonymized string created from your email address (also\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":20604,"url":"https:\/\/antelopehandmade.com\/en\/jewelry-maintenance\/","url_meta":{"origin":20579,"position":3},"title":"Jewelry Maintenance","author":"tvlinkgr","date":"9 December 2021","format":false,"excerpt":"Every piece of jewelry needs special care, attention, and love from the wearer to remain shiny and timeless. Here are some tips and guidelines you should know to take the best possible care of your favorite jewelry and keep it looking new for longer. All the metals we use at\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":20588,"url":"https:\/\/antelopehandmade.com\/en\/shipping-methods\/","url_meta":{"origin":20579,"position":4},"title":"Shipping Methods","author":"tvlinkgr","date":"3 December 2021","format":false,"excerpt":"ELTA Courier: Shipments within Greece are handled by Elta Courier. The shipping cost is \u20ac3, while shipping is free for purchases over \u20ac45. The average delivery time is 2-4 business days. All shipments come with a tracking number for delivery tracking. ELTA Hellenic Post: : Orders outside Greece are sent\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":20575,"url":"https:\/\/antelopehandmade.com\/en\/about-us\/","url_meta":{"origin":20579,"position":5},"title":"About Us","author":"tvlinkgr","date":"12 December 2019","format":false,"excerpt":"At Antelope Handmade, spontaneity drives us; however, the decision to start in 2019 was not made on a whim! Guided by my love for fashion, my eccentric perspective, and a long history in arts and business, my extended family, Greek Horizons, and I decided to launch Antelope Handmade in Athens.\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/antelopehandmade.com\/wp-content\/uploads\/2025\/03\/DSC_7448.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/antelopehandmade.com\/wp-content\/uploads\/2025\/03\/DSC_7448.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/antelopehandmade.com\/wp-content\/uploads\/2025\/03\/DSC_7448.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/antelopehandmade.com\/wp-content\/uploads\/2025\/03\/DSC_7448.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/antelopehandmade.com\/wp-content\/uploads\/2025\/03\/DSC_7448.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/antelopehandmade.com\/en\/wp-json\/wp\/v2\/pages\/20579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/antelopehandmade.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/antelopehandmade.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/antelopehandmade.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/antelopehandmade.com\/en\/wp-json\/wp\/v2\/comments?post=20579"}],"version-history":[{"count":1,"href":"https:\/\/antelopehandmade.com\/en\/wp-json\/wp\/v2\/pages\/20579\/revisions"}],"predecessor-version":[{"id":20581,"href":"https:\/\/antelopehandmade.com\/en\/wp-json\/wp\/v2\/pages\/20579\/revisions\/20581"}],"wp:attachment":[{"href":"https:\/\/antelopehandmade.com\/en\/wp-json\/wp\/v2\/media?parent=20579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}